Zahra Apparel (“we”, “us”) respects your privacy. This policy explains what personal data we collect and how we use it when you shop on our website.
Information We Collect
- Order details: name, phone number, email, shipping address, and order history.
- Account details: if you create an account, your login and saved addresses.
- Messages: information you send via email, WhatsApp, or contact forms.
- Technical data: basic device/browser data and cookies needed for the cart, checkout, and site security.
How We Use Your Information
- To process and deliver your orders (including Cash on Delivery).
- To contact you about order status, delivery, exchanges, or support.
- To improve our website, prevent fraud, and keep the store secure.
- To send order-related emails (and marketing only if you opt in).
Sharing Your Information
We share personal data only when needed to run the store, for example with:
- Courier / delivery partners to ship your order
- Payment providers (when prepaid methods are enabled)
- Hosting and essential service providers who process data on our behalf
We do not sell your personal information.
Cookies
We use essential cookies for cart, checkout, login, and security. You can control cookies in your browser settings; disabling some cookies may affect checkout.
Data Retention
We keep order and customer records as long as needed for fulfilment, legal, accounting, and support purposes, then delete or anonymise them where practical.
Your Choices
- Request access to, or correction of, your personal data
- Ask us to delete your account data where we are not required to keep it
- Opt out of marketing emails at any time
Security
We take reasonable technical and organisational steps to protect your data. No method of transmission over the internet is 100% secure.
Children
Our store is intended for adults. We do not knowingly collect personal data from children.
Contact
For privacy requests, email info@zahraapparel.store.
Last updated: July 2026
